Refund and Cancellation Policy
Effective Date: 01/06/2025
Website: www.reraplus.com
Brand Owner: RERA PLUS
1. Acceptance of Terms
By placing an order or making a transaction on our platform, you acknowledge and agree to the terms of this Refund and Cancellation Policy. This Policy is part of and governed by our Terms of Use.
2. Cancellation Policy
Once a transaction has been successfully completed, it will be considered final and binding.
Cancellations will only be allowed:
- If explicitly mentioned on the website for a specific service/product.
- Subject to the terms and timelines provided on the service page.
All cancellation requests are subject to approval by RERA PLUS, and additional information may be requested before a decision is made.
3. Refund Policy
We strive to ensure all our services meet the descriptions and quality standards outlined on the platform.
Refunds will only be entertained under the following conditions:
- The service/product delivered does not match the description on the platform.
- A technical error or billing discrepancy occurred during the transaction.
Refund requests must be submitted within 3 days from the date of purchase unless stated otherwise.
4. How to Request a Refund
You may raise a refund claim by:
- Emailing us at info@reraplus.com
- Calling us at +91 7020568984
Your request should include:
- Transaction details
- Clear reason for refund
- Supporting documentation (if any)
All refund claims are subject to review. RERA PLUS reserves the sole right to approve or reject a claim. If approved, refunds will be processed within 15-20 working days.
5. Governing Law and Jurisdiction
This policy shall be governed by the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra.
